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Getting Started
Fuelling Your Fire
Overnight Burning
Buying Fuel
Storage Tips
Money Saving Tips
Reducing Smoke Emissions
Buying and Installing Solid Fuel
Appliances
Service and Maintenance
Flue Checks
The key to clean and efficient wood heating is
not just installing an efficient wood heater,
it is also operating the heater correctly. This
means getting a good, hot fire going as quickly
as possible and maintaining this for the heating
period. This is relatively simple to do with modern,
efficient appliances, as long as fuel is sufficiently
dry and the heater is lit and loaded correctly
and well maintained. Efficient burning only occurs
when adequate air is supplied to the fuel. This
means that during starting and reloading, all
air inlets must be fully open.
Every heater has slightly different characteristics,
so read and follow any instruction from the manufacturer
carefully. If you are not satisfied with the performance
of your heater, check with the retailers - there
is almost always a simple reason why you are not
getting a good performance. It may be something
as simple as poor quality wood.

- Use kindling wood, paper and firelighters
to get the fire started. Large pieces of wood
can then be added after a hot bed of coals has
been established.
- Leave air controls open for at least 20-30
minutes to start the fire burning. You can expect
some smoke from your flue when you first start,
but it should not last longer than 10-15 minutes.
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- Most heaters burn better with 3 or 4 logs
rather than 1 or 2. Logs should not be too big
- 2 to 4kg for 40cm logs is typical.
- Heaters without grates will perform better
with a layer of ash on the base of the firebox,
and should only need cleaning periodically.
When cleaning out the ash always leave 10mm
or so behind.
- Every time you add fuel to your fire, leave
air controls open for 15-20 minutes to start
wood burning properly, then keep your fire burning
at a steady rate.
- To obtain complete burning, you need a high
temperature and enough air flow so coals and
flames glow brightly. Dark, smoldering wood
and a lot of smoke are signs of poor and incomplete
burning and insufficient air intake.
- Never use petrol, oil or kerosene to help
light the fire. They could cause an explosion.
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- For overnight burning, load the heater at
least half an hour before going to bed. Only
turn the air supply down to minimum once all
the wood is charred (about 15-20 minutes) to
avoid creosote problems. Most heaters should
still burn for eight hours without difficulty
and you will have far less creosote problems
than if you fill the heater and turn it to slow-burn
straight away. However, long periods of slow
burning will always produce more creosote than
burning on medium or high. It will probably
take you some time to get the "feel"
of operating your heater for long periods. You
might even find that once you have a good lighting
method worked out and your house is well insulated
you dont need to burn overnight except
on the coldest nights.
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- For the best results, always use the type
of fuel recommended by the manufacturer. If
your heater meets the national emission standard,
it will have a compliance plate which specifies
the correct fuel to use.

- Place your orders early with a reputable fuel
merchant, preferably one who is a member of
The Australian Home Heating Association.
- Be sure of what you are buying or collecting
in firewood.
- Moisture content should be in the range of
12-20%. Hence the need to buy in summer months
and stack in an air-dry mode, e.g. roof cover,
open sides.
- In defined areas, firewood must be sold by
weight , so dont pay for excess weight
in water.
- Elsewhere, firewood is often sold in volume,
e.g. A cubic metre or in some cases, a cubic
yard, i.e. cage, bin or loader bucket, etc.
The Association urges consumers to:
- Buy from a reputable supplier-a member of
the Australian Home Heating Association.
- Establish personal contact. Get to know the
facts which effect the quality of the fuel wood.
- Order your winter wood early.
- Store your firewood in a covered stack with
plenty of air access.
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- Buy your wood in spring or summer. Wood heaters
operate best when wood is completely dry and
well seasoned.
- Store wood under cover in a dry ventilated
area. Wood stored on pallets or in a crisscrossed
fashion allows air to circulate freely.
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Getting the best performance from your fuel and
appliance will save you money each year.
- Obtain expert advice on solid fuel appliances.
Retailers who are members of The Australian
Home Heating Association can provide helpful
advice.
- Make your home more energy efficient by insulating
the ceilings and walls.
- Prevent heat leaks through cracks in doors
and windows.
- Reduce heat loss through windows by drawing
heavy curtains at night.
- Leaving the firebox door open will affect
the efficiency and reduce the heat output of
your heater.
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- Allow full air for 15-20 minutes after each
refueling.
- Do not close down air supply totally overnight
- a little air avoids a lot of smoke.
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- Whatever the age of your solid fuel appliance,
use it correctly to reduce the need for repairs
and servicing.
- Always buy the right size heater. A heater
that is too large for an area will have to be
turned down too often and too small a heater
can result in over-firing, shortening the life
of the heater.
- Install all appliances correctly - choose
a qualified installer, a member of The Australian
Home Heating Association.
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- Service your heater during Spring or early
Summer. This minimises the corrosive effects
of creosote residue and condensation during
the off-season.
- Check the condition of the heater and flue,
door seals, baffles, etc.
- Check for bird nests in or near the flue system
in the roof cavity.
- If loose insulation has been added to the
ceiling, i.e., blow-in cellulose, etc., check
carefully that none has built up in the flue
cavity clearance area.
or alternatively...
- Get an early bird service call from an experienced
installer/service person - preferably one who
is a member of the Australian Home Heating Association.
- Contact your retailer.
- Maintenance Products.

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- Your wood heater should be serviced once a
year and you should have your flue cleaned regularly
by your local chimney sweep.
- Creosote is a substance formed by solid fuel
combustion. Creosote and resin build-up can
cause flue fires.
- Check the flue prior to each winter. Make
it a habit to look outside and check your flue
for smoke. If it is smoking excessively, you
are wasting fuel and heat and may be causing
unnecessary emissions. You need to increase
the air supply to the fire. A little air avoids
a lot of smoke.
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